Effective Date: 05/10/2025
Thank you for shopping with Prime Psychedelics. We are committed to providing top-quality products and excellent service. Please read our Refund and Return Policy carefully before making a purchase.

1. All Sales Are Final

Due to the sensitive nature of the products we offer, all sales are considered final. We do not accept returns or exchanges for any reason, including a change of mind.

2. Damaged or Defective Items

If your package arrives damaged or defective, please contact us within 48 hours of delivery with:

• A clear description of the issue

• Photos of the product and packaging

• Your order number

We will evaluate the claim and, if approved, issue a replacement or refund at no additional cost.

3. Lost or Seized Packages

If your package has not arrived and more than 10 business days have passed since we marked it as shipped:

• We will investigate with the shipping agency to determine whether the package was lost, seized, or delayed.

• If it is confirmed lost or seized, we will reship your order once at no extra charge.

We do not offer reshipments or refunds for customers who provide incorrect shipping addresses.

4. No Returns Accepted

For safety and legal compliance, we do not accept any returns of opened or unopened products. This ensures the integrity and discretion of our supply chain for all customers.

5. Canceling Orders

Orders may only be canceled within 1 hour of purchase, provided they have not yet been processed or shipped. Once your order is confirmed and enters the shipping queue, cancellation is no longer possible.

6. Contact Us

If you believe your situation qualifies for a refund or replacement under this policy, please contact our support team at:
info@primepsychedelics.shop
Include your full name, order number, and a detailed message so we can assist you promptly.

7. Policy Updates

We reserve the right to update this Refund and Return Policy at any time. Changes will be posted on this page with the revised effective date.